FAQs
How long will it take to complete my package?
Please allow up to 2 weeks from receipt of the questionnaire (or site visit) to receive your initial concept document(s) and one week after that for your final concept. We aim to be quicker, but it depends on how many projects we’re working at the time!
Can we incorporate products that are already in my room/business?
Of course! Please be sure to indicate which items you’d like to keep and send us photos of them to include in your design.
What if I don't like what is presented?
We want to make sure you love every aspect of your design! You may request one revision at no additional charge, and we will deliver it to you within 30 days after you notify us.
My business has specialized equipment that can’t be embellished. Am I still a good candidate for your services?
It really depends on the size of your space, equipment, & applicable regulations. Feel free to contact us to discuss details and options!
Does an open floor plan count as one room?
Not within residential settings. However, if multiple rooms seamlessly flow together and you want them in the same style & color palette, we can offer an open floor multi-room discount. Please contact us for more details!
I would prefer you handle the purchasing, DIY-ing, & placement of my items. Can you do that?
Yes, of course! However, we can not be held responsible for any delays in project completion due to third parties (such as shipping, contractor scheduling, product quality, etc). Reach out if you have more questions!
