Privacy policy.
PRIVACY STATEMENT
This Privacy Policy sets out how we, Rock My Space, LLC, collect, store and use information about you when you use or interact with our website, https://rockmyspace.com (our website) and where we otherwise obtain or collect information about you. This Privacy Policy is effective from 1st June 2021.
Summary
This section summarizes how we obtain, store and use information about you. It is intended to provide a very general overview only. It is not complete in and of itself and it must be read in conjunction with the corresponding full sections of this Privacy Policy.
Data Controller: Rock My Space, LLC
How We Collect or Obtain Information About You:
when you provide it to us (e.g. by contacting us or signing up to our subscription service),
from your use of our website, using cookies and similar technologies, and
occasionally, from third parties.
Information We Collect: name, contact details, social network details, company details, and other information collected using our application form, IP address, information from cookies, information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on and the geographical location from which you accessed our website (based on your IP address).
How We Use Your Information: for administrative and business purposes, to improve our business and website, to fulfill our contractual obligations, to advertise our goods and services, to analyze your use of our website, and in connection with our legal rights and obligations.
Disclosure of Your Information to Third Parties: only to the extent necessary to run our business, to our service providers, to fulfill any contracts we enter into with you, where required by law or to enforce our legal rights.
We do NOT Sell Your Information to Third Parties
How Long We Retain Your Information: for no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you, or our legitimate interests as a business).
How We Secure Your Information: using appropriate technical and organizational measures such as storing your information on secure servers, encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology, encrypting payments you make on or via our website using Secure Sockets Layer (SSL) technology, only granting access to your information where necessary.
Use of Cookies and Similar Technologies: we use cookies and similar information-gathering technologies such as web beacons on our website including essential, functional, analytical and targeting cookies.
Use of Automated Decision Making and Profiling: we use automated decision making or profiling e.g. use of web analytics, cookies, web beacons or server logs analysis tools (profiling), or use targeting cookies to display advertisements if you visit our website on other websites around the internet (e.g. using the Google AdSense network) (automated decision making).
Your Rights in Relation to Your Information
to access your information and to receive information about its use
to have your information corrected and/or completed
to have your information deleted
to restrict the use of your information
to receive your information in a portable format
to object to the use of your information
to withdraw your consent to the use of your information
not to have significant decisions made about you based solely on automated processing of your information, including profiling
to complain to a supervisory authority
Sensitive Personal Information: we do not knowingly or intentionally collect what is commonly referred to as ‘sensitive personal information’. Please do not submit sensitive personal information about yourself to us. For more information, please see the main section below entitled Sensitive Personal Information.
Full Privacy Policy
Our Details
The data controller of our website is Rock My Space, LLC, 10002 Shades Rd SE, Huntsville, AL 35803.
If you have any questions about this Privacy Policy, please contact the data controller by sending an email using our contact form at https://www.rockmyspace.com/contact.
Information We Collect When You Visit Our Website
We collect and use information from website visitors in accordance with this section and the section entitled “Disclosure and Additional Uses of Your Information”.
Web Server Log Information
We use a third party server to host our website. Our website server automatically logs the IP address you use to access our website as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website (e.g. the website or URL (link) which referred you to our website), and your browser version and operating system.
The third party server is located in the United States.
Use of Website Server Log Information for IT Security Purposes
We and/or our third party hosting provider collect(s) and store(s) server logs to ensure network and IT security and so that the server and website remain un-compromised. This includes analyzing log files to help identify and prevent unauthorized access to our network, the distribution of malicious code, and denial of services attacks and other cyber attacks by detecting unusual or suspicious activity.
Unless we are investigating suspicious or potential criminal activity, we do not make, nor do we allow, our hosting provider to make any attempt to identify you from the information collected via server logs.
Legal Basis for Processing: compliance with a legal obligation to which we are subject (Article 6(1)(c) of the General Data Protection Regulation).
Legal Obligation: recording access to our website using server log files is an appropriate technical measure to ensure a level of security appropriate to protect information collect by our website under Article 32(1) of the General Data Protection Regulation.
Use of Website Server Log Information to Analyze Website Use and Improve Our Website
We use the information collected by our website server logs to analyze how our website users interact with our website and its features. For example, we analyze the number of visits and unique visitors we receive, the time and date of the visit, the location of the visit, the operating system and browser used, and error reporting.
We use the information gathered from the analysis of this information to improve our website. For example, we use the information gathered to change the information, content, and structure of our website and individual pages based on what users are engaging most with and the duration of time spent on particular pages within our website.
Legal Basis for Processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate Interest: improving our website for our website users and getting to know our website users’ preferences in order to adjust our website to better meet their needs and desires.
Cookies and Similar Technologies
Cookies are data files which are sent from a website to a browser to record information about users for various purposes.
We use cookies and similar technologies on our website, including essential, functional, analytical, targeting cookies and web beacons. You can reject some or all of the cookies we use on or via our website by changing your browser settings, but doing so can impair your ability to use our website or some or all of its features. For further information about cookies, including how to change your browser settings, please visit http://www.allaboutcookies.org.
Information We Collect When You Contact Us
We collect and use information from individuals who contact us in accordance with this section and the section entitled “Disclosure and Additional Uses of Your Information”.
When you send an email to us, we collect your email address and any other information you provide in that email (such as your name, telephone number, and other provided information).
Legal Basis for Processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate Interest(s): responding to inquiries and messages we receive and keeping records of correspondence.
Legal Basis for Processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).
Reason Why Necessary to Perform a Contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so.
Transfer and Storage of Your Information
We use a third party email provider to store emails you send us. Our third party email provider is located in the United States of America.
Contact Form
When you contact us using our contact form, we collect your name, email address, IP address, and any other information you provide to us when you complete the contact form, including any optional information such as a telephone number.
If you do not provide the mandatory information required by our contact form, you will not be able to submit the contact form and we will not receive your inquiry.
If you do not supply the optional information required by our contact forms, such as phone number, we will not be able to respond to your inquiry by phone.
Legal Basis for Processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate Interest(s): responding to inquiries and messages we receive and keeping records of correspondence.
Legal Basis for Processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).
Reason Why Necessary to Perform a Contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so.
Transfer and Storage of Your Information
Messages you send us via our contact form will be stored within the our third-party hosting, our email provider’s servers, and our customer support software’s servers, all located within the United States of America.
Phone
When you contact us by phone, we collect your phone number and any information provide to us during our conversation.
We do not record phone calls. Voicemail messages will be deleted after 30 days unless they are part of an investigation or complaint that has not yet been resolved.
Legal Basis for Processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation)
Legitimate Interest(s): responding to inquiries and messages we receive and keeping records of correspondence.
Legal Basis for Processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).
Reason Why Necessary to Perform a Contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so.
Transfer and Storage of Your Information
Information about your call, such as your phone number and the date and time of your call, is processed by our third-party telephone service provider and stored in the United States.
If you contact us by mail, we will collect any information you provide to us in any postal communications you send us.
Legal Basis for Processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation)
Legitimate Interest(s): responding to inquiries and messages we receive and keeping records of correspondence.
Legal Basis for Processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).
Reason Why Necessary to Perform a Aontract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so.
Transfer and Storage of Your Information
Information you send us by mail is stored in the United States.
Information We Collect when You Interact with Our Website
We collect and use information from individuals who interact with particular features of our website in accordance with this section and the section entitled “Disclosure and Additional Uses of Your Information”.
Subscription
When you sign up for our subscription service on our website or opt to receive news and offers from us by entering your name and email address and clicking subscribe to indicate that you would like to receive our subscription services, we collect your name and email address.
Legal Basis for Processing: your consent (Article 6(1)(a) of the General Data Protection Regulation).
Consent: you give your consent to us sending you our subscription material by signing up to receive it using the steps described above.
Transfer and Storage of Your Information
We use a third party service to send out our subscription service and administer our mailing list, called MailChimp. Their privacy policy is available here: https://mailchimp.com/legal/privacy/.
Information you submit to subscribe will be stored on our third party mailing list provider’s servers.
Information Collected or Obtained from Third Parties
This section sets out how we obtain or collect information about you from third parties.
Information Received from Third Parties
Generally, we do not receive information about you from third parties. The third parties from which we receive information about you will generally include other social media websites, businesses, and clients we work with from time to time who may recommend our product and services to you.
It is also possible that third parties with whom we have had no prior contact may provide us with information about you.
Information we obtain from third parties will generally be your name and contact details, but will include any additional information about you which they provide to us.
Legal Basis for Processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).
Reason Why Necessary to Perform a Contract: where a third party has passed on information about you to us (such as your name and email address) in order for us to provide services to you, we will process your information in order to take steps at your request to enter into a contract with you and perform a contract with you (as applicable).
Legal Basis for Processing: consent (Article 6(1)(a) of the General Data Protection Regulation).
Consent: where you have asked that a third party to share information about you with us and the purpose of sharing that information is not related to the performance of a contract or services by us to you, we will process your information on the basis of your consent, which you give by asking the third party in question to pass on your information to us.
Legal Basis for Processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate Interests: where a third party has shared information about you with us and you have not consented to the sharing of that information, we will have a legitimate interest in processing that information in certain circumstances.
For example, we would have a legitimate interest in processing your information to perform our obligations under a subcontract with the third party, where the third party has the main contract with you. Our legitimate interest is the performance of our obligations under our subcontract.
Similarly, third parties may pass on information about you to us if you have infringed or potentially infringed any of our legal rights. In this case, we will have a legitimate interest in processing that information to investigate and pursue any such potential infringement.
Where We Receive Information About You in Error
If we receive information about you from a third party in error and/or we do not have a legal basis for processing that information, we will delete your information once we become aware that it was not intentional.
Information Obtained by Us from Third Parties
In certain circumstances (for example, to verify the information we hold about you or obtain missing information we require to provide you with a service) we will obtain information about you from certain publicly accessible sources, such as online customer databases, business directories, media publications, social media, and websites (including your own website if you have one).
In certain circumstances, we will also obtain information about you from private sources, such as data brokers.
Legal Basis for Processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).
Reason Why Necessary to Perform a Contract: where you have entered into a contract or requested that we enter into a contract with you, in certain circumstances, we will obtain information about you from public sources in order to enable us to understand your business and provide services to you or services to a sufficient standard.
For example, we would obtain and/or verify your email address from your website or from a directory where you ask us to send you information by email but we do not possess the information or we need to confirm that we have recorded your email address correctly.
Legal Basis for Processing: our legitimate interests (Article 6(1)(b) of the General Data Protection Regulation).
Legitimate Interests: in certain circumstances, we will have a legitimate interest in obtaining information about you from public and private sources. For example, if you have infringed or we suspect that you have infringed any of our legal rights, we will have a legitimate interest in obtaining and processing information about you from such sources in order to investigate and pursue any suspected or potential infringement.
Legal Basis for Processing: consent (Article 6(1)(a) of the General Data Protection Regulation).
Consent: we may obtain information from third parties, such as data brokers, where you have consented to them sharing information with us (in example: by ticking a box stating that you would like your information to be shared with us).
Our Use of Automated Decision-Making and Profiling
We may use automated decision making and profiling on our website. We do not consider that this has any legal effect on you or similarly significantly affects you.
You have the right to object to our use of automated decision making and profiling described in this section. You can do that by opting-out of cookies and similar technologies in accordance with the method described in the relevant section below. If you do not want us to process your actual IP address (usually the IP address assigned to you by your Internet Service Provider) when you visit our website, you can use a Virtual Private Network (VPN) or a free service such as Tor.
Automated Decision Making
Automated decision making is decision making by technological means (i.e. by a machine) without human involvement, generally used to display advertising. We automate the display advertisements containing our products and services on other websites you visit based on the fact that you have visited our website using cookies.
Logic Involved: automatically displaying advertisements to individuals who have visited our website results in increased efficiencies and costs savings for us than manually displaying advertisements or displaying advertisements by different means.
Significance and Envisaged Consequences: cookies will be used to recognize the fact that you have visited our website in order to display advertisements to you (unless you have blocked such cookies) and will collect information about your online behavior.
How to Object: you can block these cookies by blocking third party cookies using browser settings or by opting out of seeing personalised ads by following the instructions here: http://support.google.com/ads/answer/2662922?hl=en-GB. For further information, please see our cookies policy.
Profiling
Profiling is any form of automated processing of your information to evaluate personal aspects about you, in particular, to analyze or predict things like your interests, behavior, location, or movements.
Use of Profiling for Web Analytics
Our web analytics service, Google Analytics, collects information such as your location (based on your IP address) and your behavior (based on cookies) when you access our website (such as the pages you visit and what you click on) and order and pay for goods and services. We will only process information from cookies if you have consented to setting cookies on your computer in accordance with our cookies policy. Information collected about you, once collected, is anonymous and stored on an aggregate basis.
Logic Involved: by automatically analyzing and categorizing information such as the location (based on IP address) as well as the behavior and devices of visitors to our website (using cookies), we are able to gain a better understanding of what our website visitors want (in terms of the content of our website and our products), how to improve our website, and how to better advertise and market our services to them.
Significance and Envisaged Consequences: cookies will be used to track and store information about your behavior and device on our website (unless you have opted out from receiving such cookies by updating your browser settings) and your location will be analyzed based on your IP address. We may target advertisements based on the level of interest we receive from certain visitors and their behavior on our website.
Legal Basis for Processing: legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate Interest: running and managing our business efficiently.
Use of Profiling in Marketing Emails
We use web beacons in our marketing emails to analyze who opens our emails and what actions they take (for example, what they click on). We will only process information from web beacons if you have consented to their use in accordance with our cookies policy.
Logic Involved: by analyzing how our email recipients respond to our emails, we are able to improve the content and effectiveness of our emails and gauge who is most interested.
Significance and Envisaged Consequences: your behavior when you open our emails will be tracked using small image files (web beacons), including open rates, click through rates.
How to Object: Contact us using our contact form at https://www.rockmyspace.com/contact.
Legal Basis for Processing: legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate Interest: analyzing the level of engagement and effectiveness of our marketing emails and content
Disclosure and Additional Uses of Your Information
This section sets out the circumstances in which we may disclose information about you to third parties and any additional purposes for which we use your information.
Disclosure of Your Information to Service Providers
We use a number of third parties to provide us with services which are necessary to run our business or to assist us with running our business and who process your information for us on our behalf. These include the following:
Telephone provider(s) (USA)
Email provider(s) (USA)
Web developer(s) (USA)
Hosting provider(s) (USA)
Accounting software (USA)
Your information will be shared with these service providers where necessary to provide you with the service you have requested, whether that is accessing our website or ordering goods and services from us.
We do not display the identities of all our service providers publicly by name for security and competitive reasons. However, if you would like further information about the identities of our service providers, please contact us directly via our contact form at https://www.rockmyspace.com/contact and we will provide you with such information where you have a legitimate reason for requesting it (where we have shared your information with such service providers, for example).
Legal Basis for Processing: legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate Interest Relied On: where we share your information with these third parties in a context other than where is necessary to perform a contract (or take steps at your request to do so), we will share your information with such third parties in order to allow us to run and manage our business efficiently.
Legal Basis for Processing: necessary to perform a contract and/or to take steps at your request prior to entering into a contract (Article 6(1)(b) of the General Data Protection Regulation).
Reason Why Necessary to Perform a Contract: we may need to share information with our service providers to enable us to perform our obligations under that contract or to take the steps you have requested before we enter into a contract with you.
Disclosure of Your Information to Other Third Parties
We disclose your information to other third parties in specific circumstances, as set out below.
Providing information to third parties such as Google Inc. Google collects information through our use of Google Analytics on our website. Google uses this information, including IP addresses and information from cookies, for a number of purposes, such as improving its Google Analytics service. Information is shared with Google on an aggregated and anonymous basis. To find out more about what information Google collects, how it uses this information\, and how to control the information sent to Google, please see the following page: http://www.google.com/policies/privacy/partners/
Legal Basis for Processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate Interest(s): meeting our contractual obligations to Google under our Google Analytics Terms of Service (http://www.google.com/analytics/terms/us.html)
You can opt out of Google Analytics by installing the browser plugin here: http://tools.google.com/dlpage/gaoptout
We may share your information with third parties, which are either related to or associated with the running of our business, where it is necessary for us to do so. These third parties include our accountants, advisors, affiliates, business partners, independent contractors, subcontractors, and insurers. Further information on each of these third parties is set out below.
Legal Basis for Processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate Interest: running and managing our business efficiently.
Accountants
We share information with our accountants for tax purposes. For example, we share invoices we issue and receive with our accountants for the purpose of completing tax returns and our end of year accounts.
Advisors
Occasionally, we obtain advice from advisors, such as accountants, financial advisors, lawyers, public relations professionals and other specialists. We will share your information with these third parties only where it is necessary to enable these third parties to be able to provide us with the relevant advice.
Affiliates
Affiliates are individuals or entities we work with to promote our business by various means, including by advertising our services on their websites, for example. Our affiliates can be in businesses or individual in any industry, sector and sub-sector. Affiliates will share information with us and we will share information with them where you have expressed an interest in our products or services.
Business Partners
Business partners are businesses we work with which provide goods and services which are complementary to our own or which allow us to provide goods or services which we could not provide on our own. We share information with our business partners where you have requested services which they provide whether independently from, or in connection with, our own services.
Independent Contractors and Subcontractors
Occasionally, we use independent contractors or subcontractors in our business. Your information will be shared with independent contractors or subcontractors only where it is necessary for them to perform the function we have hired them to perform in relation to our business.
Insurers
We will share your information with our insurers where it is necessary to do so (for example: in relation to a claim or potential claim we receive or make or under our general disclosure obligations under our insurance contract with them).
Legal Basis for Processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate Interest: running and managing our business effectively.
AND
Legal Basis for Processing: necessary to perform a contract or to take steps at your request prior to entering into a contract (Article 6(1)(b) of the General Data Protection Regulation).
Reason Why Necessary to Perform a Contract: we may need to share your information with other companies in order to be able to meet our contractual obligations to you or to take steps at your request prior to entering a contract (for example: because of the services or information you have requested).
We do not display the identities of all of the other third parties we may share information with by name for security and competitive reasons. However, if you would like further information about the identities of such third parties, please contact us directly via our contact form and we will provide you with such information where you have a legitimate reason for requesting it (where we have shared your information with such third parties, for example).
We will share your information with a prospective or actual purchaser or seller in the context of a business or asset sale or acquisition by us, a merger or similar business combination event, whether actual or potential.
Legal Basis for Processing: legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate Interest(s): sharing your information with a prospective purchaser, seller, or similar person in order to allow such a transaction to take place.
Disclosure and Use of Your Information for Legal Reasons
Indicating possible criminal acts or threats to public security to a competent authority
If we suspect that criminal or potential criminal conduct has occurred, we will in certain circumstances need to contact an appropriate authority, such as the police. This could be the case, for instance, if we suspect that fraud or a cyber crime has been committed or if we receive threats or malicious communications towards us or third parties.
We will generally only need to process your information for this purpose if you were involved or affected by such an incident in some way.
Legal Basis for Processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate Interests: preventing crime or suspected criminal activity (such as fraud).
In connection with the enforcement or potential enforcement our legal rights
We will use your information in connection with the enforcement or potential enforcement of our legal rights, including, for example, sharing information with debt collection agencies if you do not pay amounts owed to us when you are contractually obliged to do so. Our legal rights may be contractual (where we have entered into a contract with you) or non-contractual (such as legal rights that we have under copyright law or tort law).
Legal Basis for Processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate Interest: enforcing our legal rights and taking steps to enforce our legal rights.
In connection with a legal or potential legal dispute or proceedings
We may need to use your information if we are involved in a dispute with you or a third party (for example: either to resolve the dispute or as part of any mediation, arbitration or court resolution or similar process).
Legal Basis for Processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate Interest(s): resolving disputes and potential disputes.
For ongoing compliance with laws, regulations and other legal requirements
We will use and process your information in order to comply with legal obligations to which we are subject. For example, we may need to disclose your information pursuant to a court order or subpoena if we receive one or to the National Crime Agency in connection with suspected or potential money laundering matters.
Legal Basis for Processing: compliance with a legal obligation (Article 6(1)(c) of the General Data Protection Regulation).
Legal Obligation(s): legal obligations to disclose information which are part of the United State’s legal framework.
Legal Basis for Processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate Interest: where the legal obligations are part of the laws of another country and have not been integrated into the United State’s legal framework, we have a legitimate interest in complying with these obligations.
How Long We Retain Your Information
This section sets out how long we retain your information. We have set out specific retention periods where possible. Where that has not been possible, we have set out the criteria we use to determine the retention period.
Retention Periods
Server log information: we retain information on our server logs for 100 days.
Server Error log information: we retain information on our server logs for 200 days.
Server ModSecurity log information: we retain information on our server logs for 400 days.
Your application: when you start or submit and application on our website, we retain that information for six years following the end of the financial year in which you started or completed your application in accordance with our legal obligation to keep records for tax purposes.
Order information: when you place an order for goods and/or services, we retain that information for six years following the end of the financial year in which you placed your order in accordance with our legal obligation to keep records for tax purposes.
Correspondence and inquiries: when you make an inquiry or correspond with us for any reason, whether by email or via our contact form or by phone, we will retain your information for 1 calendar year, after which point we will delete your information.
Subscription Service: we retain the information you used to sign up for our subscription service for as long as you remain subscribed (i.e. you do not unsubscribe) or if we decide to cancel our subscription service, whichever comes earlier.
Criteria for Determining Retention Periods
In any other circumstances, we will retain your information for no longer than necessary, taking into account the following:
the purpose(s) and use of your information both now and in the future (such as whether it is necessary to continue to store that information in order to continue to perform our obligations under a contract with you or to contact you in the future);
whether we have any legal obligation to continue to process your information (such as any record-keeping obligations imposed by relevant laws or regulations);
whether we have any legal basis to continue to process your information (such as your consent);
how valuable your information is (both now and in the future);
any relevant agreed to industry practices on how long information should be retained;
the levels of risk, cost, and liability involved with us continuing to hold the information;
how hard it is to ensure that the information can be kept up to date and accurate; and
any relevant surrounding circumstances (such as the nature and status of our relationship with you).
How We Secure Your Information
We take appropriate technical and organizational measures to secure your information and to protect it against unauthorized or unlawful use and accidental loss or destruction, including:
only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymous basis wherever possible;
using secure servers to store your information;
verifying the identity of any individual who requests access to information prior to granting them access to information;
using Secure Sockets Layer (SSL) software to encrypt any information you submit to us via any forms on our website and any payment transactions you make on or via our website;
only transferring your information via closed system or encrypted data transfers;
Transmission of Information to Us by Email
Transmission of information over the internet is not entirely secure, and if you submit any information to us over the internet (whether by email, our website, social media, or any other website), you do so entirely at your own risk.
We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities, or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.
Contact Form
Information you submit to us via our contact form is stored on our third party hosting server located in the United States of America.
Safeguard(s) used: our third party party customer service ticketing system service provider has self-certified its compliance with the U.S. Privacy Shield which is available here: http://www.privacyshield.gov/welcome.
Information you submit to us by email is transferred and stored on our third party email provider’s servers.
Safeguard(s) used: our third party email provider has self-certified its compliance with the U.S. Privacy Shield which is available here: http://www.privacyshield.gov/welcome.
Subscription Service
Information you submit to us when you sign up for our subscription service is transferred and stored on our third party mailing list provider’s servers. Our third party mailing list provider is MailChimp. You can access their privacy policy here: https://mailchimp.com/legal/privacy/.
Safeguard(s) used: MailChimp’s data security & privacy is available here: https://mailchimp.com/about/security/.
Your Rights in Relation to Your Information
Subject to certain limitations on certain rights, you have the following rights in relation to your information, which you can exercise by contacting us at https://www.rockmyspace.com/contact:
to request access to your information and information related to our use and processing of your information;
to request the correction or deletion of your information;
to request that we restrict our use of your information;
to receive information which you have provided to us in a structured, commonly used and machine-readable format (e.g. a CSV file) and the right to have that information transferred to another data controller (including a third party data controller);
to object to the processing of your information for certain purposes (for further information, see the section below entitled “Your Right to Object to the Processing of Your Information for Certain Purposes”); and
to withdraw your consent to our use of your information at any time where we rely on your consent to use or process that information. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information on the basis of your consent before the point in time when you withdraw your consent.
the right not to be subject to a decision based solely on automated processing, including profiling which produces legal affects concerning you or similarly significantly affects you
Further information on your rights in relation to your personal data as an individual
Verifying your identity where you request access to your information
Where you request access to your information, we are required by law to use all reasonable measures to verify your identity before doing so.
These measures are designed to protect your information and to reduce the risk of identity fraud, identity theft, or general unauthorized access to your information.
How We Verify Your Identity
Where we possess appropriate information about you on file, we will attempt to verify your identity using that information.
If it is not possible to identity you from such information, or if we have insufficient information about you, we may require original or certified copies of certain documentation in order to be able to verify your identity before we are able to provide you with access to your information.
We will be able to confirm the precise information we require to verify your identity in your specific circumstances if and when you make such a request.
Your Right to Object to the Processing of Your Information for Certain Purposes
You have the following rights in relation to your information, which you may exercise in the same way as you may exercise by contacting us at https://www.rockmyspace.com/contact:
to object to us using or processing your information where we use or process it in order to carry out a task in the public interest or for our legitimate interests, including ‘profiling’ (i.e. analyzing or predicting your behavior based on your information) based on any of these purposes; and
to object to us using or processing your information for direct marketing purposes (including any profiling we engage in that is related to such direct marketing).
You may also exercise your right to object to us using or processing your information for direct marketing purposes by:
clicking the unsubscribe link contained at the bottom of any marketing email we send to you and following the instructions which appear in your browser following your clicking on that link;
sending an SMS message containing only the words “OPT OUT” in reply to any marketing communication we send by text message;
sending an email by using our contact form at https://www.rockmyspace.com/contact requesting that we stop sending you marketing communications or by including the words “OPT OUT”.
For more information on how to object to our use of information collected from cookies and similar technologies, please see the section entitled “How to Accept or Reject Cookies in Our Cookies Policy”.
Sensitive Personal Information
‘Sensitive personal information’ is information about an individual that reveals their racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, information concerning health, or information concerning a natural person’s sex life or sexual orientation.
We do not knowingly or intentionally collect sensitive personal information from individuals, and you should not submit sensitive personal information to us.
If, however, you inadvertently or intentionally transmit sensitive personal information to us, you will be considered to have explicitly consented to us processing that sensitive personal information under Article 9(2)(a) of the General Data Protection Regulation. We will use and process your sensitive personal information for the purposes of deleting it if you notify the data controller.
Changes to Our Privacy Policy
We update and amend our Privacy Policy from time to time.
Minor changes to our Privacy Policy
Where we make minor changes to our Privacy Policy, we will update our Privacy Policy with a new effective date stated at the beginning of it. Our processing of your information will be governed by the practices set out in that new version of the Privacy Policy from its effective date onward.
Major changes to our Privacy Policy or the purposes for which we process your information
Where we make major changes to our Privacy Policy or intend to use your information for a new purpose or a different purpose than the purposes for which we originally collected it, we will notify you by email (where possible) or by posting a notice on our website.
We will provide you with information about the change in question and the purpose and any other relevant information before we use your information for that new purpose.
Wherever required, we will obtain your prior consent before using your information for a purpose that is different from the purposes for which we originally collected it.
Children’s Privacy
Because we care about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying regulations protect the privacy of children using the internet. We do not knowingly contact or collect information from persons under the age of 18. The website is not intended to solicit information of any kind from persons under the age of 18.
It is possible that we could receive information pertaining to persons under the age of 18 by the fraud or deception of a third party. If we are notified of this, as soon as we verify the information, we will, where required by law to do so, immediately obtain the appropriate parental consent to use that information or, if we are unable to obtain such parental consent, we will delete the information from our servers. If you would like to notify us of our receipt of information about persons under the age of 18, please do so by using our contact form at https://www.rockmyspace.com/contact.
California Do Not Track Disclosures
“Do Not Track” is a privacy preference that users can set in their web browsers. When a user turns on a Do Not Track signal in their browser, the browser sends a message to websites requesting that they do not track the user. For information about Do Not Track, please visit http://www.allaboutdnt.org.
At this time, we do not respond to Do Not Track browser settings or signals. In addition, we use other technology that is standard to the internet, such as pixel tags, web beacons, and other similar technologies, to track visitors to the website. Those tools may be used by us and by third parties to collect information about you and your internet activity, even if you have turned on the Do Not Track signal. For information on how to opt out from tracking technologies used on our website, see our cookies policy.